Resort Terms and Conditions

Last Updated: December 06, 2017 Effective Since: April 19, 2017


These terms and conditions (“Terms and Conditions”) state the terms and conditions under which we provide you with various services regarding your use of this website, and the services we provide at Baha Mar Resort and Casino (together with the Hotels, the “Resort”), Grand Hyatt at Baha Mar, SLS at Baha Mar and Rosewood at Baha Mar (the “Hotels”). These Terms and Conditions are a legally binding contract between you, on the one hand, and CTF BM Operations Ltd. and each of its affiliated companies, representatives and agents doing business at the Resort, on the other hand. These Terms and Conditions govern and apply to your use of our website, all transportation, accommodations, services and activities, your use of the Resort at your stay at the Hotels.



We may make changes to these Terms and Conditions from time to time in our sole discretion. Each time changes are made to these Terms and Conditions, a revision will be posted on our website; however we are under no obligation to notify you. Your continued use of our website and the services at our Resort constitutes your acceptance of changes.


Information we obtain through your use of our website, whether through the reservation process or otherwise, is subject to specific privacy policies issued by the Resort or by the Hotels (“Privacy Policy”). Our Privacy Policy contains provisions that govern our collection, use and disclosure of such information, including our respective rights relative to that information and are a part of these Terms and Conditions. Please ask for a copy of the Privacy Policy.


By registering as a guest at any of the Hotels, you agreeing to the following terms related to any claims you may have as a result of your stay at the Resort: “I agree that any claim I may have against CTF BM Operations Limited, or its parent, related and affiliated companies at every tier, and the officers, directors, employees, agents, representatives, successors and assigns of each of the foregoing entities resulting from any events occurring in The Commonwealth of Bahamas shall be governed by and construed in accordance with the laws of the Commonwealth of The Bahamas, and further, irrevocably agree to the Supreme Court of The Bahamas as the exclusive venue for any such proceedings whatsoever. The foregoing shall apply to all persons accompanying me, and I represent that I have the authority to sign this document on their behalf and bind them to this agreement.“ If you are unwilling to agree to these terms and conditions, prior to signing any registration documents and checking into any Hotel or using any service of the Resort you may revise the language by crossing out any words of this portion of the form only. We reserve the right to review any change you make. You will also be required to sign a liability waiver and assumption of the risk form relating to use of the Resort’s sports and other activities.


Please confirm the policy regarding booking multiple rooms, underage guests and check-in/check-out times directly with the specific Hotel you are staying with. Upon check-in at all Hotels, you are required to place a credit card on file or pay cash as your security deposit for your incidentals. There will be a holding charge on your credit card, which is calculated on various factors.


Please ensure that you have proof of citizenship for all guests available at check-in. To enter The Bahamas, citizens from countries other than the U.S. and Canada may be required to have a valid visa; please consult your local embassy. Some passports are required to have validity beyond six months from the date of travel, which requirement will be enforced. Your failure to have such documentation may result in automatic flight cancellation or denial of boarding without the right to a refund from the Resort.


Please plan on departing the Resort at least three hours prior to your scheduled flight’s departure time to allow for check in and clearing immigration. If you are traveling to the United States, there is United States Customs and Immigration at Nassau International Airport, which is the only security and border crossing check point required.


Commercial photography or videography of any kind at Baha Mar or of the Baha Mar property is strictly prohibited unless otherwise approved in advance by Baha Mar.  Requests to photograph and film at Baha Mar will be evaluated on an individual basis. Due to liability requirements, confidentiality agreements and guest privacy, all photography, film, and videography requests are subject to discretionary approval by the Legal Department and Marketing Department of BahaMar.  Baha Mar reserves the exclusive right to grant or refuse access to any photography, film, and videography request. Baha Mar further reserves the right to require a written agreement and certificates of insurance for any parties engaged photography or videography which captures images or sound on the property for commercial use. All media requests which involve photography, film, and videography must be approved in advance and under escort by the Director of Marketing or a designee.  No guest of the hotel should be photographed without their explicit permission by any photographer or videographer at any time. Photography is never permitted in the Men’s or Women’s Spa facilities or the restroom facilities located throughout the property.  The use in photography or videography of any Baha Mar trademarks including but not limited to images, logos, slogans, titles and names require written consent of same obtained in advance from the Baha Mar Legal Department prior to their use and display.  Any violation of these policies may involve suspension of your privileges at Baha Mar in addition to penalties or other actions that may be taken through civil judicial proceedings or by any Bahamian law enforcement including but not limited to criminal trespass and misappropriation.


Visitors to Baha Mar should be advised that the transport of unmanned or remotely piloted aircraft (referred to herein as “drones”) into the Commonwealth of the Bahamas is a regulated activity which requires prior notice and registration with the Bahamian Government.  In addition to the regulation on the transport, the use of drones in the Bahamas is regulated by Schedule 27 of the Civil Aviation Code.  Out of safety concerns for guests, employees, and Baha Mar property, as well as concerns for individual privacy, Baha Mar prohibits the operation or use of drones without prior written authorization from the Baha Mar. This prohibition includes drones used for any purpose whatsoever, whether filming or videotaping for commercial or personal purposes, including use by media or journalists.  This prohibition extends to any drones launched or operated from Baha Mar property and drones launched from private property outside of the Baha Mar campus but flying within Baha Mar property boundaries or above Baha Mar facilities, whether launched from land or sea-based pilot stations.  If drone use is authorized by Baha Mar for an event, such use must be in accordance with the Bahamian Civil Aviation rules and regulations as well as any policies separately established by the Baha Mar.  Any violation of these policies may involve suspension of your privileges at Baha Mar in addition to penalties or other actions that may be taken through civil judicial proceedings, the Bahamian Civil Aviation authority or by any Bahamian law enforcement including but not limited to criminal trespass and misappropriation.