Casino Baha Mar

Baha Mar Casino

Offer Terms and Conditions

Each offer (including any and all components thereof, the “Offer”) is subject to the general terms and conditions set forth in Section A, below and the specific terms conditions applicable to such Offer set forth in Section B, below (collectively, the “Terms and Conditions”). By participating in an Offer, participants agree to be bound by the Terms and Conditions, which agreement constitutes a binding agreement between participant, on the one hand, and Sky Warrior Bahamas Limited (“Baha Mar”), on the other hand.

Section A: General Terms and Conditions

1. Eligibility. Participants must satisfy each of the criteria set forth below and in the Specific Terms and Conditions to be eligible to redeem the Offer. Each participant: a. Must be eighteen (18) years of age or older; b. Must not be prohibited from gaming or entering the Baha Mar Casino and/or the Baha Mar Resort by law or for any other reason; c. Must not be (i) an employee of Baha Mar, CTF BM Operations Ltd., Perfect Luck Assets Limited, their respective hotel managers, or any of the foregoing entities’ parents, subsidiaries, affiliates, or successor companies (collectively, the “Entities”); or (ii) a Household Member or Immediate Family Member of such employee; d. Must not be entered into certain self-limit, self-exclusion, and/or dissociated persons program in any jurisdiction (or otherwise prohibited from participating by applicable law); and e. Must agree to release and hold harmless the Releasees (as defined below) from any and all liability for any loss or damage of any kind to person or property, arising in whole or in part, directly or indirectly, from participation in the Offer. A “Household Member” shall mean a person who shares the same residence as an employee of any of the Entities. An “Immediate Family Member” shall mean a parent, step-parent, child, stepchild, sibling, step-sibling, or spouse of an employee of any of the Entities.

2. Consent to Share Personal Information. Participants may be required to: a. Provide their name, address, phone number(s), email address (collectively, the “Contact Information”); b. Agree to share their Contact Information with the Grand Hyatt Baha Mar, Rosewood Baha Mar, or SLS Baha Mar or any other participating hotel (as applicable to a participant’s Offer, the “Hotel”), and/or any of its or their authorized third parties (including, without limitation, third parties providing electronic database services and regulatory bodies with jurisdiction over Baha Mar, its affiliates, or any Hotel or its hotel manager(s)) (collectively, the “Authorized Third Parties”); c. Consent to the sharing of their folio information maintained by the Hotel with Baha Mar and/or Authorized Third Parties; and d. Consent to the sharing of other personally identifiable information (including, without limitation, information obtained from the participant in connection with participant’s registration with Club Blu) with the Authorized Parties. The term “folio information” means room charges (including, without limitation, nightly room rates, fees, taxes, gratuities, food and beverage charges, retail charges, service charges, and any other charges) appearing on the electronic or hard copies of the guest folio for the participant maintained by the Hotel. Failure by a participant to provide the requested information, or withdrawal by a participant of consents previously provided, will prevent the participant from receiving the promotions, accommodations or complimentaries (if any) associated with their Offer or from redeeming their Offer altogether.

3. Advance Reservations Required. All stays at the Hotel (whether through Baha Mar or Baha Mar’s alliance partners, “Offer Stays”) require advance reservations in the name of the participant receiving the Offer.  Blackout dates may apply. Room type and assignments are subject to availability and are subject to change. Participants are required to provide their credit card information at the time that they reserve their Offer Stay in order to secure their reservation. A deposit equal to $500 (the “Deposit”) will be charged to the credit card provided by the participant at the time of booking.  Participants must present a valid credit card upon check-in with pre-authorization limits sufficient to secure all charges that may be imposed upon check-out. Any amounts owed by participants at checkout will be charged to the credit card provided. Hotel charges are subject to change. Cancellations or modifications to Offer Stays at Grand Hyatt Baha Mar must be made at least seven (7) days in advance of the Offer Stay to avoid forfeiture of the Deposit. Cancellations or modifications to Offer Stays at Rosewood Baha Mar or SLS Baha Mar must be made prior to the cancellation deadline reflected on such hotels’ websites to avoid forfeiture of the Deposit. In the event of a no-show or cancellations to reservations made after the Hotel’s applicable cancellation deadline, the Hotel shall be entitled to cancel the participant’s reservation and to retain the Deposit. In the event a reservation is cancelled by or prior to the Hotel’s applicable cancellation deadline, the full amount of the Deposit shall be refunded to the participant. Requested modifications to an Offer Stay shall be accepted or rejected by Baha Mar, acting in its sole and absolute discretion and accepted modifications may be subject to additional terms imposed by Baha Mar, also acting in its sole and absolute discretion.

4. Releases. By participating in the Offer, and to the fullest extent permitted by law, each participant understands, acknowledges, and agrees to the following: (a) participation in the Offer is conditioned upon the participant’s compliance with the Terms and Conditions; (b) the participant releases and holds harmless CTF BM Operations Ltd., Sky Warrior Bahamas Limited, Perfect Luck Assets Limited, the licensor/management entities of each of the hotel brands located at the Baha Mar Resort, Authorized Third Parties, as well as each of the foregoing entities’ parents, affiliates, subsidiaries, advertising and promotion agencies, and all of their agents, officers, directors, shareholders, employees, and insurers (individually and collectively, “Releasees”) from any and all liability, losses, obligations, claims, actions, settlements, awards, compensation, fees, expenses or damages of any kind, to person or property, resulting in whole or in part, directly or indirectly, from participation in the Offer; (c) in the event viruses, bugs, unauthorized human intervention, Acts of God, acts or regulations of any governmental or supra-national authority, war, national emergency, accident, fire, riot, strikes, lock-outs, industrial disputes, acts of terrorism or other matters beyond Baha Mar’s reasonable control, corrupt, prevent or impair the ability of Baha Mar to fulfill any component of the Offer, Baha Mar has the right, in its sole discretion, to modify the Terms and Conditions or to cancel, modify, terminate or suspend the Offer; (d) the Releasees are not responsible for typographical or other errors or omissions in the Offer or the Terms and Conditions (and Baha Mar has the right, at any time, to correct any such errors or omissions at any time and with or without notice); (v) any portion of the Offer not accepted or used by participant during Offer Stay (defined below) will be forfeited; and (e) Baha Mar has the right, in its sole discretion to, at any time, revoke the Offer made to any individual it believes is engaged in violating, or may violate, the Terms and Conditions or the Privacy Policy. Additionally, Baha Mar may, at any time, revoke the Offer made to any individual for any other reason as determined solely by Baha Mar which includes, but is not limited to, a belief by Baha Mar that a participant is or has engaged or may be about to engage in unfair (including tactics that may be regarded as giving the participant an undue or unfair advantage), fraudulent, deceptive, and/or misleading actions, omissions, behavior and/or conduct related to the Offer.

5. Disputes. All disputes, claims and causes of action at law or in equity arising out of, or relating to, the Offer or the meaning or interpretation of the Terms and Conditions shall be resolved by applying the laws of The Commonwealth of the Bahamas (“The Bahamas”), without regard to conflicts of laws provisions therein, and shall be solely and exclusively brought in the Supreme Court of The Bahamas. By participating in the Offer, participant consents to the exclusive jurisdiction of the Supreme Court of The Bahamas. All of the foregoing agreements and releases survive termination of the Offer and/or the Offer Period reflected in the particular Offer as set forth below.

6. Privacy Policy. Information provided to Baha Mar in connection with the Offer is subject to Baha Mar’s privacy policy located at http://bahamar.com/privacy-policy/ (the “Privacy Policy”).

7. Reservation of Rights; Void Where Prohibited; Severability. Baha Mar reserves the right to suspend, modify, or cancel the Offer or the Terms and Conditions in its sole discretion, at any time. Baha Mar has the right to modify the eligibility requirements for the Offer at any time during the Offer, it being understood that any confirmed reservation for an Offer Stay made pursuant to the Offer will be honored by Baha Mar unless otherwise provided herein or unless the Offer is revoked pursuant to a reason set forth herein. The Offer is subject to all applicable laws and regulations of The Bahamas and is void where prohibited by law. In the event any portion of these Terms and Conditions shall be held to be invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions shall in no way be affected or impaired, and such remaining provisions shall remain in full force and effect.

8. Prohibition on Transfer; Redemptions. Offers (including, without any limitation, any components thereof) may not be exchanged, sold, or transferred. No substitutions shall be made for any component of any Offer. No Offer may be combined with any other offers, discounts or promotions. Offers have no cash value and are not redeemable for cash. Unless otherwise indicated in an Offer, Offers may be redeemed by a participant only once. Any additional redemptions of an Offer are subject to Baha Mar’s prior approval, which may be granted or denied in Baha Mar’s sole and absolute discretion.

9. Responsible Gaming. Responsible Gaming – It’s Your Best Bet. Call or text +1.800.522.4700.

10. Travel to The Bahamas. Visit the Baha Mar Resort’s website for protocols and travel documentation requirements. The Bahamas Ministry of Tourism and Aviation recommends all travelers to regularly check for updates on protocols. For full details on the latest updates, protocols, and regulations, please visit opm.gov.bs and www.bahamas.com/TravelUpdates.

11. Questions. Participants should consult their marketing representative or Casino Services at +1.888.380.0288 for questions regarding their planned stay and/or prior level of casino play.

Section B: Specific Terms and Conditions

1. Offer Period.  The term “Offer Period” means: (a) for complimentary room stays, the period set forth in the Offer, and (b) for room stays at a special, reduced or “casino” rate only (i.e., excluding complimentary room stays), January 4, 2024 at 9:01 a.m. to December 18, 2024 at 11:59 p.m. ET. All Offers are subject to blackout dates.
2. Room Offer Details. Room offer component of the Offer consists of an Offer Stay at the Grand Hyatt Baha Mar (or, if applicable, any other participating Hotel, from time to time, if indicated in the Offer) on a complimentary basis or at a special, reduced or “casino” rate, as stated in the Offer. Offer Stays must be booked in advance through Casino Services or the participant’s marketing representative.  Complimentary Offer Stays must be for a minimum of three (3) nights, not to exceed the number of nights contained in the Offer. Offer Stays at a special, reduced or casino rate must be for a minimum of one (1) night, not to exceed four (4) nights. All Offer Stays must begin and conclude during the applicable Offer Period. The participant must be a registered guest of the Baha Mar Resort at the time that they redeem their Offer.
3. Commitment to Play. Each participant wishing to redeem an Offer that includes an Offer Stay at a Hotel on a complimentary basis (any number of days) must (a) be an existing Club Blu member, (b) engage in a minimum of 6 hours of rated casino play on either tables or slots during their Offer Stay, and (c) meet all additional eligibility requirements, and each participant wishing to redeem an offer that includes an Offer Stay at a Hotel only at a special, reduced or casino rate (i.e., no complimentary nights included) must (a) be an existing Club Blu Member and (b) meet all additional eligibility requirements (as applicable to the participant, the “Casino Play Requirements”).  Play at the Baha Mar Sportsbook may not be used towards meeting Casino Play Requirements.  Slot customers may record their play by properly inserting their Club Blu card into any slot machine, and table game customers may record their play by providing their Club Blu card to the supervisor at the table. Participants who do not meet the Casino Play Requirements (a) may be charged for some or all of the upfront complimentaries (including, without limitation, as applicable, the nightly room rate at the then-applicable “casino” rate for each night of the Offer Stay, resort fees, taxes, fees, transportation costs, and food and beverage charges) received by the participant during the Offer Stay, (b) may not receive additional complimentaries, and/or (c) may be unable to redeem the Offer (or any components thereof) in the future, in each case to be determined by Baha Mar in its sole and absolute discretion. Future casino offers, if any, may be impacted by a participant’s level of casino play. Participants may contact their Casino Representative for any questions concerning the casino rate.
4. Multiple Redemptions. Baha Mar may, in its sole discretion, allow a participant to redeem an Offer more than once during the Offer Period so long as (a) the participant achieved or exceeded any applicable Casino Play Requirements during previous Offer Stays, (b) a minimum interval of seven (7) days has elapsed between Offer Stays, and (c) the participant satisfies the additional eligibility requirements contained in these Terms and Conditions.
5. Additional Complimentaries. For participants receiving up front or additional complimentaries as part of their Offer. Participants may receive certain up front complimentaries or additional complimentaries based on their level of play during their Offer Stay as set forth below. Complimentaries have no cash value. No credit or refund will be issued for any unused complimentaries.

a. For participants receiving Free Slot Play Credits; Match Play Coupons; or Promo Chips as part of their Offer. Free Slot Play credits, Match Play coupons, and promotional chips (“Promo Chips”) may not be converted to cash. Eligibility to receive Free Slot Play credits, Match Play coupons, Promo Chips and/or to engage in any gaming activity is subject to all applicable Casino requirements and regulations, including, without limitation, the participant’s obligation to provide valid identification and contact information as requested. Free Slot Play credits, Match Play coupons, and Promo Chips included with a room offer expire at the end of each Offer Stay. Free Slot Play credits or Promo Chips awarded as part of a prize package expire as noted on the terms and conditions of the promotion in which the Free Slot Play credits or Promo Chips were awarded. Baha Mar may, in its sole discretion, issue Match Play coupons in multiple denominations. Any unused portion of a Free Slot Play credit, Match Play coupon, or Promo Chip at the time of its expiration shall be forfeited.

b. Resort Credit. For Participants receiving a Resort Credit as part of their Offer. Resort credits may not be used towards casino play, service charges, levies, taxes, or gratuities and may not be exchanged, sold, or transferred. Resort credit has no cash value and may not be converted to cash. Resort credit may not be applied  to any purchases at Aqua, Baha Mar Boutique, Breitling, Bvlgari,  Carlo, Carlo Milano, Cartier, Chopard, Hackett London, Hublot, Image Masters, Island Essentials (all outlets), John Bull, La Parfumerie, Lilly Pulitzer, MAC, Maison 8, Montblanc, My Ocean, Mont Blanc, Pizza Lab, Racquet Club Pro Shop, Rolex, Royal Blue Golf Club, Sandy Shores, Satchel & Co.,  Starbucks (all locations), Sugar Factory (all locations), The Current Art Gallery, Tiffany & Co , Tory Burch, Tropic of Luxury, Vilebrequin, Vineyard Vines (all outlets), or any other retail or food and beverage outlet operated by a third party. Resort credit will automatically be applied to the participant’s folio. Any folio charges exceeding the amount of the resort credit or to which the resort credit does not apply are the responsibility of the A resort credit may be used only during the Offer Stay. Any unused resort credit will be forfeited at the end of the Offer Stay.

c. Resort Fees, Levy Taxes, Charges, Gratuities, and Other Taxes. For participants receiving a resort fee and levy tax offer as part of their Room Offer. Offer includes resort fees and levies only if expressly noted on the participant’s mailer or e-confirm. Otherwise, resort fees and levies are not included and are the responsibility of the participant. Service charges, gratuities, other taxes, or incidentals are not included and are the responsibility of the participant. All fees, taxes, levies, and service charges are subject to change at any time.

d. Ground Transportation. For participants receiving complimentary ground transportation as part of their Offer. Travel and flight information is required to confirm ground transportation details. Ground transportation offer has no cash value and may not be converted to cash. No credit or refund will be issued if ground transportation offer is not used. Ground transportation offer applies only to round-trip travel between Lynden Pindling International Airport and the Baha Mar Resort and may be used only during the Offer Stay.