Contact Information
Baha Mar

For lost and found items at Baha Mar, please email lostandfound@bahamar.com. Found items will be held for 31 days, after which time they will be donated or discarded.

For a final copy for your hotel billing, please email your hotel directly at:
Grand Hyatt: NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: slsbahamarfrontofficemanagers@slshotels.com, guestservice-slsbahamar@slshotels.com
Rosewood: fo.rwbhm@rosewoodhotels.com

For general hotel room charge and billing information at Baha Mar, please email your hotel directly at:
Grand Hyatt: NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: slsbahamarfrontofficemanagers@slshotels.com, guestservice-slsbahamar@slshotels.com
Rosewood: fo.rwbhm@rosewoodhotels.com

For concerns or issues at Baha Mar, please email your hotel directly at:
Grand Hyatt: NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: slsbahamarfrontofficemanagers@slshotels.com, guestservice-slsbahamar@slshotels.com
Rosewood: fo.rwbhm@rosewoodhotels.com

Room reservations at Baha Mar are handled directly by Grand Hyatt, SLS and Rosewood. Please contact your hotel below with inquiries.
Grand Hyatt: Reservations.grandbahamar@hyatt.com, NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: reservations.slsbahamar@slshotels.com, slsbahamarfrontofficemanagers@slshotels.com
Rosewood: Reservations@rosewoodhotels.com

Room reservations and cancellations at Baha Mar are handled directly by Grand Hyatt, SLS and Rosewood. Please contact your hotel below with inquiries.
Grand Hyatt: Reservations.grandbahamar@hyatt.com, NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: reservations.slsbahamar@slshotels.com, slsbahamarfrontofficemanagers@slshotels.com
Rosewood: Reservations@rosewoodhotels.com

Room reservations at Baha Mar are handled directly by Grand Hyatt, SLS and Rosewood. Please contact your hotel below with inquiries.
Grand Hyatt: Reservations.grandbahamar@hyatt.com, NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: reservations.slsbahamar@slshotels.com, slsbahamarfrontofficemanagers@slshotels.com
Rosewood: Reservations@rosewoodhotels.com

Hotel services at Baha Mar are handled directly by Grand Hyatt, SLS and Rosewood. Please contact your hotel below with inquiries.
Grand Hyatt: Reservations.grandbahamar@hyatt.com, NASGH-Shared.MB-Rooms.Control@hyatt.com
SLS: reservations.slsbahamar@slshotels.com, slsbahamarfrontofficemanagers@slshotels.com
Rosewood: Reservations@rosewoodhotels.com

Each hotel at Baha Mar has it’s own concierge which can be contacted in person at the resort or by using the emails below.
Grand Hyatt: Concierge.NASGH@hyatt.com
SLS: slsbahamarconcierge@slshotels.com
Rosewood: bahamar.concierge@rosewoodhotels.com, bahamar.guestrelations@rosewoodhotels.com

Restaurant reservation at Baha Mar can be made directly online at https://bahamar.com/culinary/ . For specific inquires about Baha Mar’s destination dining venues, please use the email below. *Important to note, emails are generally answered within 48 hours of receipt.

Café Boulud: rwbhm.cafeboulud@rosewoodhotels.com
Carna: carnaBMRSVP@slshotels.com
Cinko: kosher@bahamar.com
Cleo: cleoBMRSVP@slshotels.com
Costa: alysha.dean@rosewoodhotels.com
Fi’lia: FiliaBMreservations@slshotels.com
Katsuya: katsuyabmreservations@slshotels.com
Knosh: kosher@bahamar.com
Marcus at Baha Mar Fish + Chop House: marcusbahamar@hyatt.com, edricka.hepburn@hyatt.com
Pizza Lab: pizzalabrsvp@titan.bs
Regatta: dianna.dorsett@hyatt.com
Shuang Ba: shuangba@hyatt.com, edricka.hepburn@hyatt.com
Sugar Factory: bahamasmanagers@sugarfactory.com
The Swimming Pigs: swimmingpigreception@titan.bs

For group dinners reservations of 10 or more guests at Baha Mar, please contact the following:

Cinko, Knosh, Marcus at Baha Mar Fish + Chop, Regatta, Shuanga Ba
edricka.hepburn@hyatt.com

Carna, Cleo, Fi’lia, Katsuya
lemicka.williams@slshotels.com

Café Boulud, Costa
alysha.dean@rosewoodhotels.com, alvaro.acebal@rosewoodhotels.com

Pizza Lab
pizzalabrsvp@titan.bs

Sugar Factory
swimmingpigreception@titan.bs

For lounge chair, day bed, and cabana reservations at Privilege go to https://sls.ipoolside.com/. For specific inquiries please contact: privilegereservations@slshotels.com.

For general Bond information go to https://bahamar.com/bond/. For reservation inquires please contact: bondRSVP@slshotels.com.

For general Marcus Up Top information and reservations go to https://bahamar.com/marcus-up-top/. For specific inquires contact:marcusbahamar@hyatt.com.

For general Skybar information and reservations go to https://bahamar.com/skybar/. For resort guests there is no cover charge at Skybar, tables for up to 12 guests can be served in advance.

To book a car service, van or other private airport transportation to and from Baha Mar, visit https://bahamar.com/transportation/ or email reservations@mtsbahamas.com.

Located directly adjacent to Baha Mar resort, Baha Bay is luxury beachfront waterpark set on 15 lush beachfront acres. Baha Mar resort guests enjoy unlimited access to Baha Bay. For more information go to: https://bahabay.bahamar.com/

For wedding information at Baha Mar, please visit https://bahamar.com/weddings/ or submit an inquiry here.

For information about private events at Baha Mar, please visit https://bahamar.com/events/ or submit an inquiry here.

For information about celebrating a special occasion at Baha Mar, like milestone birthdays, anniversaries, bachelorette / bachelor groups, bat/ bar mitzvahs, gender reveals, etc. please visit https://bahamar.com/events/ or submit an inquiry here.

For more information about, or to book, a day trip or excursion please visit our official partner, Discover Bahamas at https://www.discover-bahamas.com/tours-in-bahamas or call 800-758-0633. Discover Bahamas offers catamaran cruises, scuba diving & snorkeling, out-island trips to swim with The Bahamas iconic pigs, as well as many other wild life and cultural tours.

Baha Mar has two world class spas, ESPA and Sense, a Rosewood Spa.

ESPA Reservations
https://bahamar.com/reservations/spa/

To change or cancel a reservation, and for general ESPA questions please email, espa@bahamar.com or call 242-788-7800

Sense Spa Reservations
https://bahamar.com/reservations/sense-spa/

To change or cancel a reservation, and for general Sense Spa questions please email, bahamar.sensespa@rosewoodhotels.com or call 242-788-8590

To reserve a cabana at Baha Mar, please go to page https://bahamar.com/cabanas/.

To make a reservation at The Kitchen please go to https://bahamar.com/the-kitchen/. For questions about The Kitchen please email thekitchen@bahamar.com, activities@bahamar.com.

To book a wildlife experience at Baha Mar’s Sanctuary go to https://bahamar.com/reservations/sanctuary/ . For questions about wildlife experiences at the Sanctuary please email WildlifeReservations@bahamar.com, activities@bahamar.com.

To book a reservation at Baha Mar’s Kids Club go to https://bahamar.com/reservations/kids/ . For questions about Baha Mar’s Kids Club please email explorers.kidsclub@bahamar.com.

To reserve babysitting at Baha Mar please email babysitting@bahamar.com.

To reserve the Game Zone at Baha Mar for a private event please email gamezone@bahamar.com.

To reserve Mini Blue, Baha Mar’s mini golf course, for a private event please email miniblue@bahamar.com.

To book a golf tee time at Baha Mar’s Royal Blue golf course go to https://bahamar.com/reservations/golf/. For questions about Royal Blue please email royalblue@bahamar.com, andy.deiro@bahamar.com.

To reserve a tennis or pickleball court, book a lesson or sign up for a group class at Baha Mar Racquet Club, please email tennis@bahamar.com or call 242-788-7880

The Current art studio, gallery and boutique at Baha Mar offers a range of art classes that can be booked at https://bahamar.com/reservations/art/. For questions about art classes and The Current please email thecurrent@bahamar.com.

The Frame Shop at The Current is located within the The Current Art Gallery & Studio, ground level Fountain side in the Rotunda. For contact information please go to https://thecurrent.bahamar.com/pages/the-current-frame-shop

Baha Mar’s mascot, Frankie, can be booked for parties, photoshoots and even a nighttime tuck in. Please go to https://bahamar.com/frankie/#packages.

To reserve a mobility scooter or wheelchair for you stay at Baha Mar, please go to https://bahamarmobility.idaypass.com/.

For information about a Baha Mar Casino Host please email casinovip@bahamar.com, casinoservicessuprs@bahamar.com.

To connect with Casino Services at Baha Mar please email casinovip@bahamar.com, casinoservicessupr@bahamar.com, casinoservices@bahamar.com.

For Line of Credit or Front Money applications at Baha Mar please go to: https://bahamar.com/casino/credit/. For specific Casino Credit questions, please email credit@bahamar.com