A Message from Baha Mar’s President
Our incredible guests, employees, and the Bahamian community are at the heart of what we do here at Baha Mar. Although our doors are closed temporarily, our hearts remain open to everyone who has been impacted during these difficult times. Here’s to finding the strength, comfort and guidance together—even from afar.
In the almost three years since Baha Mar opened its doors, we’ve experienced remarkable success thanks to our incomparable staff, innovative partners, and most importantly our incredible guests. That success has been shared with The Bahamas as a whole. Together, we created thousands of local jobs, welcomed tens of thousands of new visitors from around the world to The Bahamas, and worked to help this beautiful and resilient nation recover from the devastating impacts of Hurricane Dorian.
Now The Bahamas and the world are faced with another period of uncertainty. As the global community grapples with the effects of the Covid-19 pandemic, the safety, and wellbeing of our staff, partners, guests and citizens of The Bahamas are our top priority, and as such, we have decided to temporarily suspend operations beginning March 25th at 3pm until further notice. We will be working closely with our nation’s government to ensure that we do all we can to support our associates financially over the coming days.
While the decision to suspend operations is extremely difficult, we are committed to doing what is best for the safety of those in our community. During this time, we will be working with reservation holders to refund or reschedule planned stays. Please contact your travel professional or the resort directly at:
Grand Hyatt Baha Mar: 1 (242) 788-1234
SLS Baha Mar: 1 (242) 788-8200
Rosewood Baha Mar: 1 (242) 788-8500
The weeks ahead are sure to be trying, but we look forward with hope and anticipation to a time when we will welcome our guests and associates back to our property for the spectacular experiences we are known for around the world.
Baha Mar has always been about the shared value of human connection. Together, even from afar, we will find strength, comfort, and guidance. Please stay connected with us on Social Media for inspiration and updates.
Thank you to our associates for your incredible hard work and perseverance in this difficult time, and to our guests who will continue to inspire us every day.