Travel With Confidence

 

BAHA MAR’S TRAVEL WITH CONFIDENCE PROGRAM OFFERS COMPLIMENTARY RETURN PRIVATE AIR TRAVEL OR FREE EXTENDED STAY FOR COVID-POSITIVE GUESTS

Peace of mind is an important part of any great travel experience and to that end Baha Mar and The Bahamas have enacted some of the world’s most robust COVID-19 testing protocols in order to keep guests safe and worry free. As the leading resort destination in The Bahamas, Baha Mar is raising the bar again by taking the unprecedented step to be the first and only resort to provide courtesy private jet service back to the US or a free stay for guests who test positive for COVID-19 prior to departure from the resort.

Baha Mar’s Travel with Confidence Program pledges that should a resort guest test positive during their stay, Baha Mar will facilitate their quarantine with courtesy suite accommodations and a daily resort dining credit of $150 per person per day, for up to 14 days or until the guest receives a negative COVID-19 result.

Should the guest choose to leave The Bahamas earlier, Baha Mar will provide private air travel to the US mainland for the guest and their immediate family, free of charge.

It is our hope that through this program, our guests will feel confident when booking a stay with us, as well as valued and supported by the Baha Mar family should any issues arise during their trip.

In order to qualify for the Travel with Confidence Program, Baha Mar must be the FIRST destination visited upon entering the Commonwealth of The Bahamas.

The Travel with Confidence Program is an addition to Baha Mar’s continuing Commitment to Your Wellbeing initiative, which provides guests with the latest in COVID-19 safety measures, including complimentary, on-site COVID-19 Rapid Antigen testing upon arrival and prior to departure in order to help our guests comply with international travel requirements.

Our Commitment to Your Wellbeing also includes mandatory mask wearing in public areas, social distancing, and stringent cleanliness regimes that go above and beyond Baha Mar’s already rigorous cleaning standards. Additional resort protocols include weekly employee COVID testing, heightened food safety and digital ordering, touchless payments, and technology methods that allow for an abundance of contactless experiences from the moment guests check in.

For complete details on Our Commitment to Your Wellbeing click here.

FAQ – Travel with Confidence

What is the Travel with Confidence Program?
Baha Mar’s Travel with Confidence Program pledges that should a resort guest test positive during their stay, Baha Mar will provide courtesy suite accommodations and a daily dining credit of $150 per person per day, for up to 14 days for quarantining or until the guests receives a negative COVID test result. Most importantly, should the guest need to return earlier, Baha Mar will provide private air travel to return the guest and their immediate family to the U. S. mainland free of charge.

Who is eligible for the Travel with Confidence program?
The Travel with Confidence program is an initiative Baha Mar is offering to U.S. citizens, who are guests of the resort, that test positive during their stay, under the condition that Baha Mar was the FIRST destination visited upon entering the Commonwealth of The Bahamas. Guests that have been residing on island prior to their visit to Baha Mar will not be eligible to free quarantine accommodations and dining credit, nor private air travel to return to the United States. Flight information will be requested upon arrival in order to verify qualification for the Travel with Confidence program.

How many people can quarantine or travel on the private flight with me?
Baha Mar will facilitate private air travel the United States for any individual testing positive for COVID-19 prior to departure and up to 4 additional persons occupying the same room.

What if part of my family cannot stay in The Bahamas and needs to return to the US during my quarantine?
Baha Mar’s team will assist the immediate family of any individual testing positive for COVID-19 with travel arrangements to facilitate the seamless return to the United States.

What happens if I receive a negative COVID-19 test result before 14 days?
Should a guest receive a negative COVID-19 test result before day 14, Baha Mar will release the guest from the complimentary quarantine accommodation and dining credits and the resort will assist in the immediate return to the guest’s origin via commercial air travel.

Do you have to choose between quarantine and travel?
Any guest testing positive for COVID-19 during their stay at Baha Mar will be offered to remain on island for the duration of their quarantine in a suite with $150 resort dining credit per person, per day for up to 14 days or until the guest receives a negative COVID-19 test result at the resort’s expense. Should the guest need to return earlier, Baha Mar will provide private air travel to return the guest and their immediate family to the U. S. mainland free of charge.

Where will you fly to?
Baha Mar will facilitate private air travel to South Florida for all guests wishing the return home after testing positive for COVID-19 and their immediate family (up to 4 people occupying the same room) during their stay at the resort.

Where can I use my dining credit?
Baha Mar offers a courtesy of $150 dining credit per person, per day to be redeemed at select outlets throughout the resort. The daily allowance will not accumulate over consecutive days.

Do children get $150 per day as well?
During the time of quarantine children under 5 dine free and any child above the age of 5 will be granted $150 per day.

Will I be able to leave my room during quarantine?
Guests that test positive will quarantine in a designated area of the hotel. Individuals will not be permitted to enter public areas of the resort but will receive room services as well as necessary medical assistance in line with The Bahamas’ and Baha Mar’s health and safety protocols.

For more questions regarding Baha Mar’s Travel with Confidence program, please email travel@bahamar.com